Archives: Replies

Hello, thank you so much for your help. Your procedure helped. However, only if I am using event view by rollout. But I need it to work even if I put the event display on its separate page. Unfortunately it doesn’t work there. Moreover, the two views overlap each other, for example within connected events. Thank you again very much in advance for your help.

I am terribly sorry Cheryl the ticket addon was purchased in feb 10th. which is beyond the 30 day refund period. https://docs.myeventon.com/documentations/terms-and-conditions-and-refund-policy/ section 8

Found the fix for you please edit the code the incorporate this change.

code: wp_kses_post

this will be in the next version update to eventON.

Kindly update to the latest version of lists ext. addon v 1.0.3 and that will resolve this issue 🙂

However it does appear to be working on your website at the moment. Perhaps you went back to old version.

As artem have pointed out. DIVI is adding attribute values to the content which break things. At this moment you will need to use this outside of the DIVI builder for it to work properly. We will look into see if we can find other solutions for this. 

As for the special character in PDF. I am really sorry we are using a HTML to PDF library and that does not have the capacity to handle those that is why they appear as ?? — We may have to switch this library and that will take some time to find a better solution.

Is there any chance you can use english characters for now, which we know will work 100%. 

Email confirmation email should go out auto unless it is disabled in the settings. 

Got the tickets to show in my account.