Reply to: tickets(364633)

Hello,

Thank you for your reply. Do you have any idea when they will be able to check the issue? Because my customer wants to solve the problem quickly.

Thank you for your help,
Florian

Reply to: tickets(364973)

Thank you

But if we use variations, in this case same variation model Honda can selected for multiple time slots in same day , but that is wrong for our website

Thanks

Reply to: tickets(363250)

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2024/08/30133339/Screenshot-2024-08-30-at-1.31.49%E2%80%AFPM.png

Please send us the class-event_ticket.php file itself, so we can apply the patch and then send it to you so you can replace it.

Reply to: tickets(364486)

Could you update EventON to 4.6.8?

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: tickets(364928)

Hello,

Could you please follow this guide:

https://www.myeventon.com/my-account/license-transfer/

You need to provide more info, so we can initiate the transfer.

Reply to: tickets(364918)

Hello,

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Please also send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(364697)

Hello,

Please take a look at this or similar plugin:

https://wpusermanager.com/article/303-how-to-restrict-access-to-taxonomies/

Reply to: tickets(364864)

When I add a new event, it’s visible on the front-end:

I tried to re-save a different event, but because it has 1000 repeats I think that it doesn’t save at  all:

Could you try lowering the number of repeats and then save the event to see if it will be visible on the calendar?