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Replies for tickets on suppota

Reply to: tickets(364567)

the event title is sansation font

and the custom meta title also

 

the content text is something else…

Reply to: tickets(364567)

eventON is loading different fonts in different colors and in a different way than before the last update

with every update, eventON support writes new code to  patch mistakes that occur

is it possible that some of the styling patches are conflict with each other?

the latest update makes my calendar look really bad

I don’t know what to do…

please, I need help to change some details so it looks good again

thx, DM

 

Reply to: tickets(364621)

Hello

I just see that the subscription was cancelled, as attached image, in my account page. I would like to confirm if payment can be refunded within 1 week, thanks so much!

Anka

 

 

Reply to: tickets(364871)

Just to update, because I need to go live with this site today, I’ve changed my tile count to 3 where it was previously 2 and really blurry, and that seems to help.

Reply to: tickets(363250)

We are testing the latest version of Tickets add-on with this patch included. Is it possible for you to wait until it will be released?

Reply to: tickets(364864)

Hello,

Since your are using WPML add-on you can disable EventON > Enable language corresponding events and then follow this guide to enable the compatibility with WPML:

https://docs.myeventon.com/documentations/wpml-eventon-front-end/

Reply to: tickets(364808)

Hello,

Your Checkout page is built with blocks, but Tickets add-on only supports the default shortcode:

https://woocommerce.com/document/woocommerce-shortcodes/#woocommerce-shortcodes

Could you replace it and then try to make a new purchase?