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Replies for tickets on suppota
Reply to: tickets(394070)
Thanks, now it works. BUT, I have a lot of duplicates….
Br Roger
Reply to: tickets(394070)
Reply to: tickets(403724)
Perfect! Please keep us updated.
Reply to: tickets(405322)
Reply to: tickets(405285)
OK I will do this going forward and file another ticket if I have further issues. Thanks again.
Reply to: tickets(403724)
Found the plugin conflict/issue to be Forminator. I’ve had it disabled for a handful of days, the calendar is operating as intended and the staging site hasn’t had the issue where it gets stuck in auto load. I will be updating all on the main site and will see if issue persists there afterwards. Can close out if I can reopen if do experience issue, or if not can leave open just a few more days to let it test out.
Reply to: tickets(404576)
Hi,
This ticket has been open for a while now, and despite your attempts to replicate it, the issue remains unresolved on my live site.
The screenshots I provided are clear evidence: the system is erratic, ignores my inputs, and restores deleted dates in real-time. If it works on your test environment but fails on my server, it is likely a conflict introduced by the latest update that specifically affects certain configurations or database environments.
I cannot wait any longer to manage my event schedule. Since you already have admin access and my previous screenshots clearly prove the bug, I expect the development team to stop trying to ”replicate” it in other sites and start fixing it on my actual site.
I am sending the requested video now, but please, I need a definitive solution or a stable patch today. I cannot keep reporting the same errors over and over while my agenda remains broken. https://www.planconpeques.com//wp-content/uploads/2026/03/Eventon.mp4
Best regards,
Reply to: tickets(403112)
Wir haben einen Workaround über Produkt-Bundles identifiziert: Das Ticket wird hierbei als ’Smartbundle’ statt als ’Einfaches Produkt’ angelegt, um die benötigten Zusatzkomponenten (Speisen 7 % und Getränke 19 %) abzubilden.
Das Problem: Sobald wir diese Konfiguration nutzen, verschwindet im Frontend der ’In den Warenkorb’-Button in der Eventübersicht. Könnten Sie bitte die Unterstützung für Custom Product Types in dieser Ansicht freigeben? Wir benötigen hier dringend eine Lösung, um die steuerliche Trennung korrekt abzubilden.
Reply to: tickets(403112)
Do you find a solution?



