Archives: Replies

Here too, only when I run a manual “database optimization” do the posts become visible.
By the way, despite caching, the calendar has become very, very slow. The loading times take forever.

Please give us instructions on how to speed up loading times. And set up optimal caching for the calendar with wprocket, for example.

1️⃣🗣️ What I’d like to do is…
Something like the first description (I paste here an exemple, but I don’t know if Helpdesk is okay with rich text, emoji, text in color, etc. I can’t add style=”” in html small editor. It seems that the code has been cleaned of all tags and code, avoiding a layout a little richer than basic text (bold, underlined, etc.). For example, <h3> doesn’t seem to have any effect at all on the look of the typography. I’d like to be able to insert a button after a paragraph, for example (e.g. in ”Comment postuler pour la formation ?”) .
I’ve tried everything to highlight a link, but it doesn’t work.
The images I can add are not controllable: it’s always the same container, they appear truncated and I can’t add a link to them…

2️⃣ Regarding the “Gallery” module I bought, is it possible to have a presentation with a slider rather than a preview gallery?

I made this post “private” because of this link : https://www.script-services.fr/events/ecrire-un-court-metrage-en-5-jours/

(Now event is online, whatever the text looks at the moment)

3️⃣ Customization with your own people is disabled, but do you know a reliable person who really knows your module and with whom I could entrust tasks?

Many many thanks ! 😉

debug.log still has errors related to memory limit. I increased it to 2048M and now sometimes it is loading correctly, but other times it is still showing the blank page.

Could you contact your hosting provider and ask what is maximum amount of memory limit can be set?

Hello,

Which email are you trying to use to access your account on

https://www.myeventon.com/my-account/

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at Codecanyon. By going to your account > Downloads. We are very grateful for your kind review!

Hello,

Can we try rearranging EventON > EventTop to look like this?

Ashan,

When you switch Section Type from Unassigned Seating to Assigned, it doesn’t let you to select it as Seats:

https://dev2.myeventon.com/wp-admin/post.php?post=56521&action=edit

It seems that when you just change “Section Type: Assigned Seating”, it does’t do that correctly.

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Meanwhile, please try removing the old seat and re-creating it from scratch.

I tried again and only 1 attempt to login is left. Could you check and make sure to provide us with the working login so we don’t get banned?

Ashan,

The same on dev2:

https://dev2.myeventon.com/test-911/

This event isn’t visible:

https://dev2.myeventon.com/wp-admin/post.php?post=57360&action=edit