Reply to: tickets(395780)

Patrik I am terribly sorry my friend we were not able to help you completely. I have gone ahead and refunded you for the order of CSV addon. We are planning to do a big update to CSV addon and we are hoping to iron out these issues in that. 

Do lets us know if you have any other issues. 

Kind Regards,

Jason

Reply to: tickets(395780)

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.

Reply to: tickets(397167)

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Reply to: tickets(396491)

a. I contacted Ashan about this one again. He’ll reply ASAP.

b. You can customize Single Event Page by following:

https://docs.myeventon.com/documentations/customize-single-events-page/

Just add a regular link to the page you like. I believe that you can just use <a></a>.

c. Thank you for letting us know! We are going to check this.

Reply to: tickets(397071)

Please send us FTP access to your site as a private message, so we can perform several tests from our end and resolve your issue fast!

Reply to: tickets(398924)

Hello,

Please take a look at Variations add-on:

https://www.myeventon.com/addons/ticket-variations-options/

How to use Variations add-on:

https://docs.myeventon.com/documentations/how-to-setup-and-get-started/

Try on

https://dev.myeventon.com/wp-admin/