Reply to: tickets(363623)

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(363626)

your version of eventon is very old- very very old from 2.6.17 (2019-3-1)

so your going to have to update as we are on 4.6.8

now before you update: make a backup of the site I cannot stress that enough- make a backup

to update you’ll have to download the latest from codecanyon – log into your account here https://codecanyon.net/item/eventon-wordpress-event-calendar-plugin/1211017?ref=ashanjay

then download all files and unzip that to get access to the eventon plugin zip

then on your site deactivate and delete the eventon plugin and install and update the new version

In your current eventon settings I have toggled “do not delete eventon data when eventon is uninstalled” for you but being that your version is so old you will want to create that backup just in case

eventon will change from this update as we have made many changes over the last 4 years heres the changelog of changes
https://docs.myeventon.com/documentations/eventon-changelog/

so once updated contact us and we will try to help with getting eventon to look similar to the current version you have

Reply to: tickets(362793)

You’re right, my mistake. Thanks.

Is there a way to show more info on the slider card so they don’t look exactly the same? I think that’s where I’m getting confused.

Reply to: tickets(317965)

Hi Artem and Ashan,

I am writing to give a friendly nudge. Any luck? Do you need temporary access to my dashboard?

Thank you.

Reply to: tickets(363325)

Ah yes, you are quite right. So I have to use them both by the time my cutomer want their visitors let some events pay and some only rsvp-ed. I understand and know now what to do. Very helpfull, thank you for your time.

Reply to: tickets(361930)

Please follow this:

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: tickets(363612)

Thanks for the reply. I have added a feature request. The css provided has sorted most things, thank you. The only remaining one I have is “month” which is displayed in upper case only.

Regards