Archives: Replies

Please try adding parameters from this link to the shortcode:

https://pastebin.com/mKnWsX4n

Does that help you?

There is this hack related to Fusion Builder plugin that should fix the page not loading. Please try commenting out this line in:

/wp-content/plugins/fusion-builder/inc/class-fusion-builder.php

Ashan,

When you are logged-in you cannot switch months because of:

“Action failed. Please refresh the page and retry”

I tried Troubleshooting Mode, but still the same issue.

Log-in here: https://www.solarserver.de:8443/wp-login.php

Admin user: eventon

Password: *nV(Q1NXIIh@Ga)uCP(JPmuT

This is the second ticket with this issue. There is another one from a different customer. The other customer didn’t reply.

The update of Eventon doesn’t work on my website. It tells me that the package can’t be installed.

Thx for your help again.

Best regards, Josephine

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

You can find the strings by going to EventON > Language > ADDON: Event Tickets.

Hello,

Could you send us a screenshot of where you see it?

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Hello,

Which events and repeats are you referring to? 

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Ashan,

Could you check

Reply to: 363463

[Replyto/363591]

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!