Replies for tickets on suppota
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at Codecanyon. By going to your account > Downloads. We are very grateful for your kind review!
Hi Artem –
Thanks, it’s working now. The calendar events on the slider aren’t clickable, though. I click them, nothing happens. Is this a setting on the shortcode generator that I have to fix?
Thanks,
Charles
Hello,
Could you also send us the website URL so we can access it?
Deactivating/activating the license won’t make you loose any data or settings.
The only way you will loose events if before the update you enable EventON > “Delete eventon settings & data when EventON is uninstalled”. More info in this guide “2.2 – Back-end Way”:
https://docs.myeventon.com/documentations/update-eventon/
Where can we find logs? Could you send us a link?
Quotes in number_of_months were wrong. Please check now, it should work.
I tried no filter and standard WP filter and both seemed to give the same options.
You can find the events list here: https://apriodev.wpengine.com/upcoming-events/
The two events that were set up for the form embed were titled
TESTING ANOTHER GREAT EVENT
REALLY COOL EVENT (September)
Hello,
Please add tile_count=”3″ to the shortcode.
Please also update EventON to 4.6.8.
To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!
Could you send us a link to Plesk?
Ashan,
The same on dev2
https://dev2.myeventon.com/events/rsvp-51/