Reply to: tickets(398769)

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.

Reply to: tickets(398715)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Reply to: tickets(385056)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Reply to: tickets(395780)

So, now i have spent more than 2 hours to update all featured images, adresses, organiser, more links, prices, and currency. This si not so fun, i hoped when i used your CSV importer that it will work smoothly. Then also after you have helped me out i thought all was good to go but not.

So, im not sure but after spending so much time and that it seems that the merge did not work so good i would like to get a refund for the CSV importer.

Any chance for this?

Reply to: tickets(398715)

WOW!!! I was shocked by such a warm and inspiring reply. Thank you so much for accepting my request and considering me as a supporter.

I will definitely like to see how I can be of more help and will do that by heart💗

Reply to: tickets(398769)

My supervisor is asking if you have any idea of when the new version might be out. We are just working on WCAG accessibility guidelines right now, so that is why I ask. Thank you for all your help!

Reply to: tickets(397167)

Hello. The problem was fixed, but now it’s broken again. Visitors can’t see the calendar: https://vhm.dk/events-directory/

Eventon: 5.0.2
WordPress: 6.8.3

Reply to: tickets(398767)

Order ID 217526 and #217548

The issue is that when using variations with seats the way you have to set up a seat plan does not work for our organisation.
We have a very strange layout – i need to create seperate sections for it – but variations etc are linked to a section – so we need to redo that every time for every section for all variations. The workflow aswel was not very easy with the seat plan addon…