Archives: Replies

Ashan,

Please take a look:

Reply to: 398871

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

This was done for 152 events

So, now i have spent more than 2 hours to update all featured images, adresses, organiser, more links, prices, and currency. This si not so fun, i hoped when i used your CSV importer that it will work smoothly. Then also after you have helped me out i thought all was good to go but not.

So, im not sure but after spending so much time and that it seems that the merge did not work so good i would like to get a refund for the CSV importer.

Any chance for this?

WOW!!! I was shocked by such a warm and inspiring reply. Thank you so much for accepting my request and considering me as a supporter.

I will definitely like to see how I can be of more help and will do that by heart💗

My supervisor is asking if you have any idea of when the new version might be out. We are just working on WCAG accessibility guidelines right now, so that is why I ask. Thank you for all your help!

Hello. The problem was fixed, but now it’s broken again. Visitors can’t see the calendar: https://vhm.dk/events-directory/

Eventon: 5.0.2
WordPress: 6.8.3

Order ID 217526 and #217548

The issue is that when using variations with seats the way you have to set up a seat plan does not work for our organisation.
We have a very strange layout – i need to create seperate sections for it – but variations etc are linked to a section – so we need to redo that every time for every section for all variations. The workflow aswel was not very easy with the seat plan addon…