Reply to: tickets(359085)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at Codecanyon. By going to your account > Downloads. We are very grateful for your kind review!

Reply to: tickets(360764)

Hello,

Could you remove my previously added code and then replace it with this one:

.evcal_evdata_row.evo_clik_row .evo_h3,.evcal_evdata_row.evo_clik_row i { color: white !important }

Reply to: tickets(360757)

Hello,

1. Seems to be working for me when I check this from my side as an user:

2. Please send us wp-admin access to your site as a private message for us to further assist your situation. The provided login link doesn’t let me to check wp-admin.

Reply to: tickets(360636)

It seems that because you have more than 20000 events, you need to keep Select event calendar WP Query method on the current selection to keep this working.

Reply to: tickets(360771)

Hello,

You can just use the plugin with add-ons while we are working on this.

I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: tickets(360219)

Yes, it works without theme.

Zakra Theme, tell:

“While checking the Search results are coming from the events on plugin and using the Zakra theme you are getting accurate results for the search keyword.”

And now?

Reply to: tickets(360771)

I’m going to have to deactivate the other site, that’s what I will do to get around this, because the other site needs to launch now.  But please resolve this for me. Thank you!!!!!

Reply to: tickets(360771)

PLEASE help me with this ASAP…we have a website we are rolling out today and I am unable to activate the plugins!

You have exceeded maxium number of activations! You can purchase additional licenses or deactivate license on other websites.

Below is an example but this is the case for ALL the plugins that I purchased:

License Key

EVOCDac4ff2ea-2749-4eb3-b22c-70628f683adc

Order ID  192998

Addon ID EVOCD

License Type  2-5 Sites

Subscription Status  Active

Next Payment  July 29, 2025

License Expire Date  Not yet ended

Website Activation Limit  1

Email Address for License  samantha.davis@stlucieschools.org

Websites Activations

Site #1 Activated Deactivate https://rsvp.stlucie.k12.fl.us at 2024-07-29 11:35:15

Trouble deactivating? You can deactivate this license from the website its activated on, by going to eventON settings > Licenses. If you are having trouble, feel free to send us a ticket via https://helpdesk.ashanjay.com and request the license to be deactivated.