Reply to: tickets(398661)

None of your orders are completed. Could you go to EventON > Tickets > Checkout > enable Enable auto complete ticket orders?

And/or go to wp-admin > WooCommerce > Orders > Edit > set Status to Completed.

Please check and let me know.

Reply to: tickets(398837)

Hello,

Could you elaborate? You have two events with the same post id (the one that is created by WordPress)?

Please send us wp-admin access to your site from “Access Info” box on right side menu, to further assist your situation.

Reply to: tickets(398859)

Hello,

Can I take a look at wp-admin? Please send us wp-admin access to your site from “Access Info” box on right side menu, to further assist your situation.

This is related to WordPress itself and the only way is to drag them. Could you tell us your colleague’s OS and browser?

Reply to: tickets(398642)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at EventON WordPress Page OR Codecanyon. Your review helps us a lot in continuing EventON improvements!

Reply to: tickets(398769)

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.

Reply to: tickets(398715)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Reply to: tickets(385056)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.