Replies for tickets on suppota
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!
Login info has stopped working. Could you check? After you disabled the Elementor for certain post types, could you try re-saving the issue event to see if it helps?
I tried, but it shows the same message.
Hello,
Please try adding accord=”yes” to your shortcode. This will close open events when new one clicked.
You are getting back after some time, the latest version 1.2.6 for seats addon is available now, can you please test and see if this happen in that new version as well. And make sure to clear cache after updates to load new files.
Please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.
The error says that it have tried to allocate more than 540MB already, so 512MB isn’t enough, I am afraid.
That is interesting that was causing issues from conflict with another javascript, that usually does not happen. We will define new variable events within the code that will resolve the issue.
Please try this code change and see if that works for you.
Could you create a new event or get an existing event with the issue and send it to us, so we can check the issue?
If after disabling the cache your issue still continues, you can enable it again.
I am sorry Simona, everything looks great on our system end.
Would you mind sharing the password to your myeventon.com account?
Our system does show that actionUser addon was downloaded once.