Replies for tickets on suppota
When I try to login:
VERIFICATION REQUIRED: Additional verification is required for login. If there is a valid account for the provided login credentials, please check the email address associated with it for a verification link to continue logging in.
Could you check?
Hello,
Please go to EventON > EventTop > enable Show edit event button for each event.
Hello,
Could you try this format:
https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2024/07/23040309/Eventon_events_23-07-24-1.csv
It seems that it works when you import the file above.
What I see on my side:
Do I need to click somewhere on the page?
https://oquefazeremssa.com.br/wp-admin/post.php?post=816&action=edit
Hello,
Please send us wp-admin access to your site as a private message for us to further assist your situation.
Hi! I am using Elementor, and i disabled events (see screenshot). But it did not do anything to the problem. Do you know if there is a way to solve this with Elementor?
Hi Artem,
This is where my client gets the error. When adding/editing a new event.
Are you on vacation ? 🙂
Hi,
Yes running the 1.2.5 seat addon…
Hello,
Please keep us updated on how it goes. In the meantime, if you have any further questions or concerns please feel free to create a new ticket