Archives: Replies

No, I don’t believe that we have a non-wordpress cache running. I will ask our hosting provider, but don’t believe one was ever enabled. Any other thoughts?

Ok thank you, it is working.

Hi,

Could you please do this for me?

I’m a journalist, I don’t understand programming and I’m afraid of making a serious mistake… 

Thank you so much

Servidor:
ftp.passelivre.click

Usuário:
eventon@passelivre.click

Senha
Ev47T0n&

(o is zero)

Hello,

Instead of 0 please try 0.00

Also send us wp-admin access to your site as a private message for us to further assist your situation.

Hello,

Could you also try disabling your cache plugin for a test?

Hello,

Like this?

https://www.myeventon.com/addons/full-cal/

Please check and let me know.

Hello,

Seems to be working in Troubleshooting Mode:

/wp-admin/site-health.php?tab=troubleshoot

Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.

This worked – thanks Artem!

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.