Reply to: tickets(358144)

We are not seeing any refund requests on our side of codecanyon page. We will check again. But I hope while you wait for the refund you can work on other things.

Reply to: tickets(358664)

Hi Nina,

We are glad your issue is resolved, if you have any further questions or concerns please feel free to create a new ticket.

Reply to: tickets(358455)

Hi Andrea,

We are glad your issue is resolved, if you have any further questions or concerns please feel free to create a new ticket.

Reply to: tickets(358723)

Hello Artem,

 

Thanks for your response. I’ll look into the documentation. I’ll try to fix myself first before handing out admin credentials.

I have some CSS customisations on the event list page, e.g. the country flags.
https://www.kagankalender.com/

Reply to: tickets(358723)

Please also send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(358723)

Hello,

If possible please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.


Did you customize any of EventON’s templates? For example, Single Event Page?

Reply to: tickets(358508)

Please take a look at this guide:

https://docs.myeventon.com/documentations/update-eventon/

Just use 2.1 – FTP Way.

Also did you customize any of EventON’s templates? For example, Single Event Page?

Guide:

https://docs.myeventon.com/documentations/customize-single-events-page/