Reply to: tickets(351103)

I think???? I got the font size happening

so in myeventon>>>settings>>>>scripts & styling: write dynamic styles to header


I toggle off and saved and toggled back on and saved

seems to be the same size now 20px

Reply to: tickets(358163)

You can open as much tickets as you like. We are here to help.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at Codecanyon. By going to your account > Downloads. We are very grateful for your kind review!

Reply to: tickets(358290)

All of your events are All Day, so it seems that the issue is enabled “Hide End Time from calendar” without enabled “Span the event until hidden end time”. Could you try enabling it and then change End Time?

Reply to: tickets(358455)

Hello,

I cannot check the code because we don’t have access to Theme Editor.

Please send us FTP access to your site as a private message, so we can perform several tests from our end.

Reply to: tickets(358399)

Hello,

This fixed the issue with the homepage build in, but now when i use the filters the content does not show at all

Reply to: tickets(358414)

Hi, we activated wp-debug, but there are no errors shown while waiting for the events to load, except the one found in the concole, thet we reported before.

Reply to: tickets(358345)

I installed Advanced Cron Manager and then executed this action:

Now all past event are completed and the tag is visible:

https://g2solution.co.uk/shropshire/events/organised-event-109/

Do you have other cron jobs on the server that don’t work on schedule?

Reply to: tickets(358347)

Ashan,

In Troubleshooting Mode this event https://www.bobsgunshop.com/wp-admin/post.php?post=3032&action=edit always shows “Reservations are no longer available for this event!“.

I created a copy https://www.bobsgunshop.com/events/test/ and it works with 3000+ booking blocks.

Their Single Event Page doesn’t work (when their theme is enabled), so please check https://www.bobsgunshop.com/range-reservation/

Debug.log contains these errors:

[01-Jul-2024 19:11:38 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT option_value FROM bobsgs_options WHERE option_name = ‘wc_pending_batch_processes’ LIMIT 1 made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, AutomatticWooCommerceInternalDataStoresOrdersLegacyDataCleanup->__call, call_user_func_array, AutomatticWooCommerceInternalDataStoresOrdersLegacyDataCleanup->maybe_reset_state, AutomatticWooCommerceInternalBatchProcessingBatchProcessingController->is_enqueued, AutomatticWooCommerceInternalBatchProcessingBatchProcessingController->get_enqueued_processors, get_option

[01-Jul-2024 19:11:38 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT option_value FROM bobsgs_options WHERE option_name = ‘woocommerce_hpos_legacy_data_cleanup_in_progress’ LIMIT 1 made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, AutomatticWooCommerceInternalDataStoresOrdersLegacyDataCleanup->__call, call_user_func_array, AutomatticWooCommerceInternalDataStoresOrdersLegacyDataCleanup->maybe_reset_state, AutomatticWooCommerceInternalDataStoresOrdersLegacyDataCleanup->is_flag_set, get_option

[01-Jul-2024 19:11:38 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SHOW FULL COLUMNS FROM `bobsgs_options` made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, AutomatticWooCommerceBlocksAssetsApi->update_script_data_cache, set_transient, update_option

[01-Jul-2024 20:04:51 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT option_value FROM bobsgs_options WHERE option_name = ‘wc_pending_batch_processes’ LIMIT 1 made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, AutomatticWooCommerceInternalDataStoresOrdersLegacyDataCleanup->__call, call_user_func_array, AutomatticWooCommerceInternalDataStoresOrdersLegacyDataCleanup->maybe_reset_state, AutomatticWooCommerceInternalBatchProcessingBatchProcessingController->is_enqueued, AutomatticWooCommerceInternalBatchProcessingBatchProcessingController->get_enqueued_processors, get_option

[01-Jul-2024 20:04:51 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT option_value FROM bobsgs_options WHERE option_name = ‘woocommerce_hpos_legacy_data_cleanup_in_progress’ LIMIT 1 made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, AutomatticWooCommerceInternalDataStoresOrdersLegacyDataCleanup->__call, call_user_func_array, AutomatticWooCommerceInternalDataStoresOrdersLegacyDataCleanup->maybe_reset_state, AutomatticWooCommerceInternalDataStoresOrdersLegacyDataCleanup->is_flag_set, get_option

[01-Jul-2024 20:04:51 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SHOW FULL COLUMNS FROM `bobsgs_options` made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, AutomatticWooCommerceBlocksAssetsApi->update_script_data_cache, set_transient, update_option

[01-Jul-2024 20:05:31 UTC] PHP Deprecated:  Function Vc_Base::addPageCustomCss is deprecated since version 7.7! Use vc_modules_manager()->get_module( ‘vc-custom-css’ )->output_custom_css_to_page() instead. in /var/www/vhosts/bobsgunshop.com/httpdocs/wp-includes/functions.php on line 6078

Reply to: tickets(358327)

I don’t want to hide it universally so I am not going to implement that code in the css. Just be aware that feature in your plugin does not seem to be working properly.

Reply to: tickets(358347)

This event https://www.bobsgunshop.com/wp-admin/post.php?post=3032&action=edit has 3111 booking blocks and this number can affect server or DB. It’s similar to adding 3000 posts or pages.

As a temporary solution you can try re-creating your event, because this event works with even more booking blocks:

https://www.bobsgunshop.com/wp-admin/post.php?post=5898&action=edit

Or create several new events as copies of “Range Reservation – LANE B” for each trimester, for example, so each event has smaller number of booking blocks.

I am also going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.