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Replies for tickets on suppota

Reply to: tickets(357983)

Hello,

Please use Custom Repeats and then remove the past repeat:

https://docs.myeventon.com/documentations/setting-up-repeating-events/

Reply to: tickets(357935)

Seems to be working in this event:

https://glitzyvintage.com/events/test/

Could you try removing images from the event and then re-assign them or create the same event again with added images?

Reply to: tickets(357975)

Hello,

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight into whats going on. Please reply with a link to the debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Reply to: tickets(357715)

Hi Ashan,

I implemented the two strings as per your code and it works perfectly, I am waiting for the next update.

Guido

Reply to: tickets(357581)

https://driegang.nl/cursusaanbod/

https://driegang.nl/cursusaanbod/wp-admin

eventon-servicedesk

3dDrlXBQNVr1M0UV1!#7&zJ9

He wants to edit his RSVP:

  1. His event is https://driegang.nl/cursusaanbod/events/studiereis-portugal/
  2. Then he select ‘Edit my rsvp’ (or in Dutch: ‘Pas mijn aanmelding aan’)
  3. Then he enters his email address
  4. Then he tries to delete one of the 8 attendees
  5. Then he gets the message that it is not possible because the event is fully booked

Thanks for looking at this issue! Jeroen.

Reply to: tickets(356442)

Hi,

Yes,

“Query only the event post created within 12 months”

When activating the debug we see

[26-Jun-2024 06:16:44 UTC] PHP Fatal error: Allowed memory size of 566231040 bytes exhausted (tried to allocate 10485784 bytes) in /home/bttzarb/www/wp-includes/class-wpdb.php on line 2320
[26-Jun-2024 06:16:44 UTC] PHP Fatal error: Allowed memory size of 566231040 bytes exhausted (tried to allocate 90112 bytes) in /home/bttzarb/www/wp-content/plugins/autoptimize/classes/autoptimizeBase.php on line 600
[26-Jun-2024 06:16:44 UTC] PHP Fatal error: Unknown: Cannot use output buffering in output buffering display handlers in Unknown on line 0
[26-Jun-2024 06:16:52 UTC] PHP Fatal error: Allowed memory size of 566231040 bytes exhausted (tried to allocate 10485784 bytes) in /home/bttzarb/www/wp-includes/class-wpdb.php on line 2320

Reply to: tickets(354733)

I am so sorry Rebecca I am still trying to figure this out. there is some sort of a 1 hour difference in the times. I will keep trying other solutions and see if I can get this resolved for you.

BTW do you know when you started seeing this incorrect day strip time?

Reply to: tickets(357098)

It seems there is an issue when Featured Image is not full-width.

Could you try making it full-width:

How do I decrease the the spacing in the boxes?

The previous suggestion should fix this. Could you try?