Reply to: tickets(313206)

Thank you for the update, Ashan.  Not the answer I was hoping for, as the block based cart and checkout are so much cleaner, but that response makes sense.  I appreciate you working on this.

Reply to: tickets(351103)

I changed the page to new one. It seems to work ok. I also added the images to FC event lists.

How can I make the grid boxes smaller, less tall. Would that be changing the font size? I can’t find that anywhere. Where do I change the font size?

Cheers

Reply to: tickets(351103)

Thanks Dave, I really appreciate your help with this and I learn a bit too. Thanks.

I will ask Plesk about increasing the PHP memory and see what they say.

I did notice when I open Plesk now I don’t see any notifications at all. Before there were always hundreds. I’m not sure what that means.

So I think I will just change the bali events pages to the new staging one. Is that ready to go?

Hopefully I don’t mess it up!

Cheers.

Reply to: tickets(356749)

Maybe there is an issue with memory limit:

Could you try increasing it to 1024M:

https://docs.myeventon.com/documentations/increasing-wordpress-memory-limit/

Reply to: tickets(357569)

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(357825)

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Seems to be working on our test site (“Seats” event has enabled Tickets):

Reply to: tickets(357795)

Ashan,

The same issue:

https://helpdesk.ashanjay.com/ticket/the-action-user-form-is-submitting-for-the-learn-more-link-field-a-http-yes-or-http-no/

Reply to: tickets(357795)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(354265)

Please delete the picture from the last public post. It seems not possible to post plain text after having posted a picture. The picture just stays in the new reply field, no possibility to change or delete. See attached.