Archives: Replies

Hi Alexander,

We are glad your issue is resolved, if you have any further questions or concerns please feel free to create a new ticket.

Hi Cath,

This seems to be working for me. Could you try clearing your cache and check again?

Hello,

Unfortunately, we don’t grant refunds on renewals as per our refund policy.

http://docs.myeventon.com/documentations/terms-and-conditions-and-refund-policy/

Please check Item 7 under 7.5 subscription renewal reminder emails. 

Hello,

I went to EventON > EventCard > opened Designer and saved. Event Details are visible now. Please check and let me know.

https://cycledownunder.com/wp-login.php

eventon

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This is the sandbox version, not the live one. I switched to PHP 8.1 but unfortunately no improvement. Could it help if I lower the server values? We didn’t have any problems like this before and if the Tickets Plugin isn’t active everything is very fast.

Hello,

Are you trying to put a shortcode in an email and then send it to your subscribers?

Did you purchase Event Lists & Items add-on? Please purchase and then install it on your server.

Ashan,

Please take a look at

“On the filtering system visitors can filter by our different event types but I don’t even have them activated. How do i remove vent type 2, 3 and 4?“

I disabled “Activate Event Type Category #3”, but Event Type 3 is still visible:

https://dev2.myeventon.com/wp-admin/admin.php?page=eventon#evcal_010
https://dev2.myeventon.com/test-592/