Reply to: tickets(357446)

Hello,

1. Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

2. Please follow to filter by the town:

https://docs.myeventon.com/documentations/how-to-use-event-types-to-do-more/

Reply to: tickets(356698)

I have also tried this way, but by inserting the code in the ‘script’ file I can no longer load the list of events and the plugin no longer seems to work

Reply to: tickets(355263)

Login info didn’t work for the staging site. Could you check?

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2024/04/10065230/Screenshot-2024-04-10-at-15.51.02.jpg

Does this change still apply to the code? It seems that the debug.log file is empty is because the patch fixes the issue.

Reply to: tickets(357325)

I have tried it. It only shows the short code itself not the result. I don’t know what I’m doing wrong but not used to the new editor. Only work with the classic page editor in WordPress.

 

Reply to: tickets(357433)

Hello,

After you selected options, please click on this element at the bottom:

Then click on the shortcode to copy it.

Reply to: tickets(357381)

If you have a moment, we would greatly appreciate if you could kindly leave us a review at Codecanyon. By going to your account > Downloads. We are very grateful for your kind review!

Reply to: tickets(355097)

The product itself is the only connection to WooCommerce, variations are handled by EventON. The current functionality doesn’t let you to set a separate tax for each variation.

Reply to: tickets(356963)

You can use “Minimal height for featured image (value in pixels)” to change this:

Please also go to EventON > EventCard > try a different Feature image display style. Try “Feature image display style: Fit entire image…”.

Reply to: tickets(357236)

For Event Top you can follow this guide:

https://docs.myeventon.com/documentations/hook-eventtop/

Not possible for this part: