Reply to: tickets(351103)

1: I am hiding past events (theres loads of events that are loading in the past on full cal that serve no purpose- it is nice to show that you have a busy website so if you want to show past events create an archive page for that- but on that full cal on test 22 I have only made it show future events (far less to load) 

2: the events list just by itself will load fast

3: the full cal is loading but in the backend so you don’t see it load- so when you switch to it its already gone through its loading process

4: if you click the day option its back to being slow (we could hide that via css)

Reply to: tickets(357268)

fixed:

just needed to resave the eventon>>>>settings>>>>event card page

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

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Reply to: tickets(343148)

Sorry for my late response…

Same like last time:

user: miodrag
password: miodrag

http://test.yogasanskriti.de/wp-admin

Reply to: tickets(357226)

Hello,

I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

Reply to: tickets(357211)

Hello,

Please check https://docs.myeventon.com/documentations/terms-and-conditions-and-refund-policy/ > 7. Subscriptions & Automatic Renewal > 7.4 Subscription Refunds.

A renewal reminder mail was sent before the charge was made.

Your subscription can be canceled at any time:

https://docs.myeventon.com/documentations/how-to-cancel-addon-subscription-before-auto-renew/

Reply to: tickets(356963)

Images should have width 1920 and then any height you like. I think that I was wrong about 1080. Please use 1920 as reference, so images can be 1920×1080 or 1920×1360 and so on.

Monitors of most users are 1920 and up, so 1920 is the best.