Reply to: tickets(357236)

Hello,

Please follow

https://docs.myeventon.com/documentations/show-additional-custom-data-eventcard/

Reply to: tickets(357012)

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2024/06/18014709/Plugins-%E2%80%B9-Rock-my-Trail-Bikeschule-%E2%80%94-WordPress.png

Is this the sandbox website or live?

Could you try upgrading PHP to 8+?

Also, are you sure that your server is capable to have these parameters:

Reply to: tickets(356979)

Great, thank you. I changed it from Scaled cropped image to fit image to minimum height and it’s displaying fine now.

Reply to: tickets(357244)

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

…and suddenly stopped working

Could you elaborate more? It doesn’t show the calendar or it takes too much time for the calendar to load?

Reply to: tickets(356179)

password: EOnLLdc%aanWJNRUiQ&^Rskm
username: eventonsupport
https://swvadiversechamberofcommerce.org/wp-admin

Reply to: tickets(356180)

password: EOnLLdc%aanWJNRUiQ&^Rskm
username: eventonsupport
https://swvadiversechamberofcommerce.org/wp-admin

Reply to: tickets(357247)

Hello,

Here’s the font EventON tries to use:

But when I try to find it in the HTML code, I cannot find it:

How it should be:

Please note that EventON doesn’t load the font file, it only changes the CSS code.

If the CSS code is also wrong please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(351103)

link: https://staging.thebeatbali.com/eventon-test-22/

This calendar opens a lot quicker, right? Any idea why?

Reply to: tickets(351103)

Maybe just the slider on it’s own above (like the home page) with the tab below holding the calendar?

What do you think?

Thanks for your help.