Reply to: tickets(356634)

Hi Peter,

We are glad your issue is resolved, if you have any further questions or concerns please feel free to create a new ticket.

Reply to: tickets(356698)

Hello,

I tried using this part in the shortcode, but nothing changed. How else could it be solved?

Reply to: tickets(356570)

Ashan,

On dev2 it doesn’t show additional names when I change “How Many People in Your Party?“:

https://dev2.myeventon.com/events/rsvp-43/

Could you check?

Reply to: tickets(356570)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(356237)

Please try purchasing a ticket on our test server:

https://dev2.myeventon.com/events/test-173/

Seems to be working correctly:

It seems that the issue is because Checkout is constructed of Divi’s blocks:

Could you try using the regular page with the default shortcode [woocommerce_checkout]:

https://woocommerce.com/document/woocommerce-shortcodes/#woocommerce-shortcodes

Reply to: tickets(356512)

Hi Artem –

My problem is that I do not see the downloadable update for Event Slider in the My Account page on myeventon.com. (See attached screenshot.) I also don’t know how to check to see if my subscription for Event Slider is current because I cannot find that addon on the site. Can you help me find it please?

Thanks,

Charles

Reply to: tickets(356722)

Hello,

1. Please try the add-on on

https://dev.myeventon.com/wp-admin/

a. You can create a block for each duration and set a unique price for it:

https://docs.myeventon.com/documentations/general-user-guide/

b. Events can be filtered by Event Location: 


c. Events can be filtered by Event Oganizer:

Reply to: tickets(356724)

Hello,

Are you referring to adding events using Action User’s Submission Form or from the back-end?

Reply to: tickets(356724)

Hello Lindsey,

Please take a look at this guide on how to add a checkbox field:

https://docs.myeventon.com/documentations/add-additional-fields-actionuser-event-submission-form/