Replies for tickets on suppota
Hello,
The main issue is that I am not sure how to test this without paying. How do you test this? Do you have some kind of developer account on Paypal?
Relating to this order: https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2024/06/11072225/Screenshot-2024-06-11-at-15.21.28.png
Could you show us exactly what issues are? New version of Tickets puts “Event Tickets” inside of Order details. What are other issues?
We have tried, but without success. If you can try it, since it is something urgent.
Thx.
Hello.
Thank you for your reply.
I’ve installed the updates, it still doesn’t generate a Qr-code.
You mentioned PDFer, but I don’t have that extension. Is it necessary to make all this work? If so, I’m surprised because it worked before without this extension.
Thanks in advance.
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!
And if you disable some of plugin does it work? Could you try it for a test? Or can we try it?
https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2024/06/12001500/Screenshot-2024-06-12-091355.jpg
What plugin are using for the fields on the screenshot?
Hello,
Please try adding ux_val=”3a” to the shortcode to load the lightbox popup window with AJAX.
Hello,
Most of your Event Locations don’t have Lat/Long values:
https://intercongress.gmbh/wp-admin/edit-tags.php?taxonomy=event_location&post_type=ajde_events
Could you update EventON to 4.6.6 and then try generating Lat/Long from Events > Event Location > Edit > GENERATE LOCATION COORDINATES?
When you download the file, it simply takes Location Address and adds it to the .csv file:
So the only way of showing the zip code is to change Location Address.
Hi there, this ticket is now open more than a week, and I see no progress. Can you please indicate, when this could be dealt with? thank you!