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Replies for tickets on suppota

Reply to: tickets(355097)

The ticket in the event alone does not add up to the individual prices of the variants.

Variant Type 1. overnight stay
Variant 1.a. single room 364,- Euro with 7% Tax
Variant 1.b. double room 289,- Euro with 7% Tax
Variant Type 2. course on site
Varinat 2.a. Intervall Vegan Basenfasten 921,- with 19% Tax
Variant 2.b. Fasten nach … 861,- Euro with 19% Tax

Select 1.a. and 2.b. you have an price of 1225,- without Tax and 1414,07 Euro with both tax rates.

However, I don’t see any way to configure it like this!

Reply to: tickets(354249)

Seems the QR code appears now, but by default, all the tickets are already checked-in. How can I make the check-in for tickets in the moment when the first time QR code was scanned?

Reply to: tickets(356237)

Hi Artem

No use in checking that order as it only has 1 ticket.  Did you add a different name to test.  You must add 2 tickets and use diferent names on these to see what it returns after the order was placed. Check the upload examples again.  This is the one to test – https://www.bmwclubs.africa/events/test-event/

Reply to: tickets(356442)

We updated everything in general, but we updated it because this error was already occurring previously and we thought that updating would resolve it.

Reply to: tickets(356442)

We have adjusted the options of:

Select event calendar WP Query method:
Query only the event posts created within the last 6 months

Any more recommendations? This doesn’t seem to work.

Thx and Regards!

Reply to: tickets(356660)

Hi Daniel,

Please send us wp-admin access to your site as a private message for us to further assist your situation.