Replies for tickets on suppota
Hello,
Please try Month Long, Year Long “Event Time Extended Type”:
That’s the only option at the moment. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.
Please send us wp-admin access to your site as a private message for us to further assist your situation.
Take a look at this guide on how to set up Variations:
https://docs.myeventon.com/documentations/how-to-add-variations-to-booking-blocks/
Hello,
Which add-on subscription are you referring to? Could you let us know?
Unfortunately, we unable to help with any PHP customizations since it’s against CodeCanyon’s Support Policy.
Hello,
Are you referring to the main plugin? I cannot find any add-on purchases associated with your email.
Hello,
Unfortunately we don’t grant refunds on renewals per our refund policy:
http://docs.myeventon.com/documentations/terms-and-conditions-and-refund-policy/
Item 7 under 7.5 subscription renewal reminder emails.
Please note that you can cancel subscriptions at any time by following:
https://docs.myeventon.com/documentations/how-to-cancel-addon-subscription-before-auto-renew/
Hello,
Since you enabled “Enable custom event time format on eventCard”, EventON shows the full date and time in the format you selected in Date Format and Time Format (Still in work).
Hello,
You can only download new updates if your subscription has been renewed. Could you check?
