Reply to: tickets(356179)

…they still can add multiple events on the calendar via adding dates.

Could you elaborate? If you put 1 event to “Event submission quantity included in this level (eg. 5)”, how they can add more using dates?

Reply to: tickets(353597)

Hello rockwilderarts,

Could you create a new ticket with included login info, so we can take a look?

Please also go to EventON > EventCard > try a different Feature image display style.

Reply to: tickets(356386)

Meanwhile cancel your subscription by following:

https://docs.myeventon.com/documentations/how-to-cancel-addon-subscription-before-auto-renew/

Reply to: tickets(356386)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(356387)

Hello,

Please update to the latest version and then go to EventON > EventCard > try Feature image display style: Fit entire image…

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: tickets(356396)

Hello,

Please add lang=”L2″ to your shortcode to translate events. You can use L1, L2, L3 and so on.

Reply to: tickets(347844)

Hi is it possible to have a refund on the ticket plugin please. Currently the action plus as a few issues so im not confident using ticketing until we are stable with actionplus, thank you