Archives: Replies

Hi is it possible to have a refund on the ticket plugin please. Currently the action plus as a few issues so im not confident using ticketing until we are stable with actionplus, thank you

Hi sorry to bother you again, any news please

hi sorry to bother but we really want to start getting money for events being added, but i cant use it until the issue above is resolved, any news please, many thanks

OK, all is right now, many thanks!!

here is the code change to get this working. We have couple of other issues we are trying to resolve for tickets addon and then we will release it.

https://codeshare.io/1V1qjB

Hello Helen. Sorry for the delay, you know we will get to you 🙂 

Ok So it looks like from the order notes the order was completed and saying it was paid. Payments aspect of things are 100% handled from woocommerce side. So I wonder if there is some miscommunication between WC and Paypal in this case. 

Maybe it seems failed orders are not communicated back to WC correctly? because based on order status change on WC side eventon tickets respond with certain actions. Might wanna check the payment gateway.

https://www.staging2.foodsorcery.co.uk/wp-admin/admin.php?page=wc-settings&tab=checkout&section=paypal

You are using PayPal sandbox here.

As artem said keep us updated 🙂