Replies for tickets on suppota
Ashan,
Please take a look at
One more thing I want to report is that tickets are not deleted when the order was deleted and it’s causing some errors, the event attendees does not load because of that error. There’s a function that pulls the order but since the order was deleted, it’s causing a fatal error.
The same on dev2:
https://dev2.myeventon.com/wp-admin/post.php?post=54529&action=edit
Thank you very much for the info! Ashan will take a look at this.
Hello,
Please go to EventON > EventCard > try a different Feature image display style.
Hello,
Please go to EventON > EventCard > open Designer and save > now save EventON Settings.
Hi Ashan,
I see the license on the libtech@ account, but it looks like the subscription isn’t active. It was supposed to expire on July 11th next month, is there anyway to keep it active until then? Thanks again for the help!
Matt Preece
Library Technology Manager
libtech@sheltonlibrarysystem.org
Ok, thank you for your help.
For the order deletion issue, you haven’t deleted the order permanently. If you permanently delete it, that would trigger the error.
Are you saying that doing this will restrict users from adding multiple events on the calendar.
We set it up following these directions however after user pays for 1 event, they still can add multiple events on the calendar via adding dates.
I am installing the file manger plugin to further debug your website. Because I am not able to replicate these issues on my end.
Please take a look now: