Reply to: tickets(356139)

Please try replacing

.eventon_fullcal .eventon_fc_days .evo_fc_day.on_focus { background: #ff1c02; }

With

.eventon_fullcal .eventon_fc_days .evo_fc_day.on_focus.has_events { background: #ff1c02; }

Reply to: tickets(355717)

I copied your shortcode to our test site:

https://dev2.myeventon.com/test-581/

I was able to increase the performance by changing EventON > Advanced > “Select event calendar WP Query method: Query only the event posts created within last 12 months”.

The page:

https://fundacioncajasol.com/test-2/

Reply to: tickets(356069)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Could you also make sure to update add-ons if required?

Please check for latest versions from here.

Reply to: tickets(355996)

Ashan,

The same issue:

https://helpdesk.ashanjay.com/ticket/after-update-ticket-order-button-missing/

Reply to: tickets(355996)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(342758)

Hi Ashan. We’re still experiencing this issue, unfortunately.

We use EventON 4.6.5 and Repeat Customizer 2.0.2. We have the latest Tickets add-on too. I have ensured the shortcode is included.

For example, on this page: https://www.tinwoodestate.com/experience/vineyard-tours/

June 19th has four dots, and the number ‘4’ appears when you hover on the 19th. But when you open it, there are only three events listed. This is because the ‘Vineyard Tour & Wine Tasting 2024 – 3pm’ event is cancelled in the repeat customizer.

I’ve had to combine the screenshots into 1 as I can only upload 1 image.

Any thoughts or suggestions?

Reply to: tickets(355895)

Hello ,

i installed version 2.3 Tickets, but again, I cannot fin the button for the Ticket order. Please see screenshot.

So I downgraded in order to run the shop.

Please help.

Thanks!