We are sorry for the delay. Could you update QR Code add-on to the latest available version?
Archives: Replies
Replies for tickets on suppota
Reply to: tickets(356237)
Helklo,
I cannot access your website:
Your access to this site has been limited by the site owner
Your access to this service has been limited. (HTTP response code 503)
If you think you have been blocked in error, contact the owner of this site for assistanc
Please update Tickets add-on to 2.3 and other add-ons as well and then check the issue again.
Reply to: tickets(356235)
Hello,
Please take a look at
https://docs.myeventon.com/documentations/show-additional-custom-data-eventcard/
Or use Custom Meta Fields:
https://docs.myeventon.com/documentations/setup-use-custom-meta-fields-events/
Reply to: tickets(352122)
Also, a feature request. If you could add “Add to google calendar” link to confirmation email. That would be great, currently there’s no option for that so I had to add a child-theme template for the ticket confirmation. But it’s always causing errors when you release an update because sometimes you would change the function names, making the functions in the child-theme undefined. That’s the only child-theme we have so if you could add that function that would be much appreciated. Thank you.
Reply to: tickets(352122)
One more thing I want to report is that tickets are not deleted when the order was deleted and it’s causing some errors, the event attendees does not load because of that error. There’s a function that pulls the order but since the order was deleted, it’s causing a fatal error.
Reply to: tickets(352122)
Thank you, I think this still needs to be checked, because if that option is not checked, it’s pulling the event URL when you try to update virtual settings and that would overwrite the URL that was previously added to the event.
Reply to: tickets(355926)
Please go to EventON > Language > Event Type Categories. Here you can change it’s name on the front-end.
Reply to: tickets(356179)
Please take a look at
https://docs.myeventon.com/documentations/setup-actionuser-plus/
Basically go to EventON > Action User > Paid Submissions > enable Activate paid submissions. > ADD EVENT SUBMISSION LEVEL. Now fill in all fields with * and “Event submission quantity included in this level (eg. 5) *” in particular.
Reply to: tickets(354740)
Perfect! Please keep us updated.

