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Replies for tickets on suppota

Reply to: tickets(354249)

Ashan,

In Troubleshooting Mode:

https://omd.visitmaramures.ro/wp-content/uploads/2024/06/Ticket_order_674-1.pdf

Also checkin shows this error on dev2:

https://dev2.myeventon.com/checkin/?id=%2354532-54531-54530T0

Reply to: tickets(354249)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(354740)

Ashan,

“Auto move events to trash when the event date is past” seems to be having issues with WPML. Could you check? Not sure how to test.

Reply to: tickets(354740)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(355996)

Hello,

There is no way of creating orders from back-end. The best solution is to use customer’s data and purchase a new ticket from the front-end.

Reply to: tickets(355653)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at Codecanyon. By going to your account > Downloads. We are very grateful for your kind review!

Reply to: tickets(343673)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at Codecanyon. By going to your account > Downloads. We are very grateful for your kind review!

Reply to: tickets(355717)

Fixing performance is quite hard.

Do you have the same performance issue with this page:

https://dev2.myeventon.com/test-579/

It’s on our test server.

Here server’s info: