Reply to: tickets(355491)

Hello,

I moved events to June. Please check now.

You can also create events on our demo site:

https://dev.myeventon.com/wp-admin/

Reply to: tickets(355507)

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(355402)

You need to comment the line. The same way as on

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2024/04/10065230/Screenshot-2024-04-10-at-15.51.02.jpg

Reply to: tickets(355411)

Seems to be working in Troubleshooting Mode:

https://www.vbgscholen.nl/wp-admin/site-health.php?tab=troubleshoot

Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.

Reply to: tickets(355519)

Ashan,

Cannot recreate the first issue on dev2, but confirmed on customer’s website:

The second issue confirmed on dev2:

https://dev2.myeventon.com/test-574/

Reply to: tickets(355519)

Hello,

Could you try manually clearing any caches (browser and plugin)?

In addition, the Past and Future Events filter does not work properly.

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.