Hi,
Thank you for your assistance! WP admin access was shared and you just need to 1st use the same username/password to enter the website (as it’s password protected) and then visit the wp-admin page and enter the same username and password to gain access to WP backend.
Here are some pages for the backend and front-end for the organizers which show different number of events or no events even though there are upcoming events for these organizers:
- The following organizer has 15 upcoming events but on their public page it shows ”No Upcoming Events”:
https://greatmeadow.bezahosts.com/wp-admin/edit.php?event_organizer=gmpoloclub&post_type=ajde_events
https://greatmeadow.bezahosts.com/event-organizer/gmpoloclub/
- This organizer has 14 upcoming events but on their public page, it only shows 6 events:
https://greatmeadow.bezahosts.com/wp-admin/edit.php?event_organizer=novaar&post_type=ajde_events
https://greatmeadow.bezahosts.com/event-organizer/novaar/
This is impacting all of the organizers as the above are just 2 examples of the issue.
Look forward to your update and thank you once again for your assistance!
Best regards,
SW
Would you mind sharing the complete details of this report? it is saying the report is pertaining to version 4.9.12 or less.
We have reached out to Patchstack but have not heard anything back about this.
Thank you for your messages!
I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!
Please also try following this guide:
https://docs.myeventon.com/documentations/debug-javascript-interactive-issues/
Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file.
Hello,
Thank you for your messages!
I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!
Hello,
What’s ”composer”? Could you elaborate?
Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.
I believe there is an issue with memory limit:
https://docs.myeventon.com/documentations/increasing-wordpress-memory-limit/
Hello,
It seems that in Troubleshooting Mode the issue is gone:
https://www.ministrymoe.org/wp-admin/site-health.php?tab=troubleshoot
Could you please try the instructions mentioned in this documentation?
