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Replies for tickets on suppota

Reply to: tickets(354081)

Unfortunately, we cannot fix this from our side, so please apply this patch to Fusion files:

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2023/02/08180337/Screen-Shot-2023-02-08-at-5.02.20-PM.png

Reply to: tickets(354456)

Hello,

Even so Tickets add-on as well WooCommerce are both enabled, I cannot find Event Tickets section on Edit Event page. Comparing to our test site:

Could you please try the instructions mentioned in this documentation?

Reply to: tickets(354456)

Hi,

Thanks. Any news ?

It’s urgent to find a solution as we are unable to sell tickets of my upcoming events and that’s is a big loss for me. Please give me an ETA so I can plan accordingly.

Thanks for your understanding,

Reply to: tickets(354305)

Hello,

It doesn’t seem to work, I don’t know why. And I turned off and on the “dynamic styles to header” setting.

What should I do ?

Tanks,

Lucile.D

Reply to: tickets(354295)

In addition to the usability concern – that users will not know that they have to click a time slot and walk through the process again – the larger issue is that the capacity can be exceeded by replicating these steps. How can we ensure that ticket sales for a given time slot never exceed capacity?

Reply to: tickets(354598)

We have the plugin installed. We create an event and add a ticket in the panel according to the instructions from your website, but the buy ticket button doesn't appear in the event tile.

Reply to: tickets(354501)

Sorry about that. Try this:

admin: EventONAdmin

pass: EventOnAdmin052024!

I followed the recommendation for the event card. Now it shows the image, but with the “loading image” text.

I’ve added a photo with the ticket error.

Reply to: tickets(338735)

As of today, with the latest version of eventOn, bookings and tickets addon, this issue no longer occurs.