Reply to: tickets(352452)

I was able to connect to your website and access wp-admin, but then after some time the website stopped responding.

Could you enable WP_DEBUG? Unfortunately, I cannot connect to the server with FTP.

Reply to: tickets(354173)

Strangely debug.log doesn’t have any issues related to EventON.

But I also tried Troubleshooting Mode https://kirche-am-strand.de/wp-admin/site-health.php?tab=troubleshoot and Single Event Page started working:

Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.

Reply to: tickets(351647)

Hi Artem,
The only thing is now, that size of the picture is full and takes more space on the screen, compare to first option in the menu.
Is it possible to set maximum height for this picture?

Reply to: tickets(354173)

Hey Artem,

no, there is no custom template for the single events. I enabled the debug mode. You can check out the logs here:

SFTP: ssh.fiestel.project.host
User: sftp-impeep@p-gpk2b3
Pass: RmMt-66isdwh

Thanks for your support.

Philipp

Reply to: tickets(352452)

Ok try this I guess

 

jolive@tallahasseenurseries.com

EventOn1234!

 

Can I give you a WP dashboard login or attach a config file?

Reply to: tickets(354139)

Hi Bill,

We are glad your issue is resolved, if you have any further questions or concerns please feel free to create a new ticket.