Archives: Replies

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at Codecanyon. By going to your account > Downloads. We are very grateful for your kind review!

We just need to find out what’s causing this? Can we go and disable plugins and switch the theme on your server?

Ashan,

In Troubleshooting Mode the same as on customer’s screenshot:

https://omd.visitmaramures.ro/wp-content/uploads/2024/05/Ticket_order_558-2.pdf

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

My ip if different now: 95.16.48.4

Could you add it as well?

As for the issue with the “Loading…” text, could you go to EventON > EventCard > try Feature image display style: Fit entire image resized to min height or Fit entire image, resized box height?

Hello,

Please check your other ticket. I replied there.

The debug file doesn’t have anything related to the issue, I am afraid.

I added load_fullmonth=”yes” to the shortcode, so it should show all available events when advanced to the next month:

Could you check?

About the cache. Could you try this plugin:

https://wordpress.org/plugins/wp-fastest-cache/

I have rectified the issue, thanks for identifying the issue.

 

I’ll close the ticket.

Helen

We are sorry for the delay.

Please take a look at these tickets:

https://tickets.arsmagna.live/wp-admin/edit.php?post_type=evo-tix

They should be correct.

I created this page with default WooCommerce shortcode:

https://tickets.arsmagna.live/wp-admin/post.php?post=353&action=edit

Please go to and select it as “Página de pago”:

https://tickets.arsmagna.live/wp-admin/admin.php?page=wc-settings&tab=advanced

Then try making a purchase with and without Autocomplete plugin.

You should receive the correct ticket after you complete your order.

see video