Archives: Replies

Hello,

We don’t have access to your license from CodeCanyon. Please contact them about this issue.

Thank you for letting us know! Are you referring to “EventON > Google Maps API > Disable map clusters”?

Hello,

I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

Hello,

Have you managed to fix this? Ticket’s status is set to Completed.

I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

Can you also please send us a direct link to where the actual issue is happening?

Hello,

Seems to be working:

Could you send us a screenshot?

Hello,

The color is wrong. Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header):

.event_description .evo_card_row_end:before { color: red !important; opacity: 1; }

Make sure to change “red” to your color.

We are going to fix the loading text issue.

Still cannot access the website, I am afraid.

Could you try enabling WP_DEBUG:

https://docs.myeventon.com/documentations/how-to-debug-for-php-code-errors/

Maybe it will show some issues.

I am not sure which ones are from EventON.

Highlighted are some of cron jobs from EventON on our test site:

Hello,

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header):

.eventon_full_description .eventon_desc_in a { color: blue !important; }