Reply to: tickets(353896)

Hello,

I cannot find an event with Event Details. They all empty. Could you send us a screenshot of where to look?

Reply to: tickets(353841)

Hello,

Unfortunately we don’t grant refunds on renewals per our refund policy.

http://docs.myeventon.com/documentations/terms-and-conditions-and-refund-policy/

Item 7 under 7.5 subscription renewal reminder emails. 

Reply to: tickets(353841)

Hi there

 

It’s an add-on EVENT LISTS: EXT – SINGLE SITE × 1

EVEL881035c4-e724-4b97-bc34-97cb9ba7870e

Reply to: tickets(352653)

Thank you ill wait to hear from you. I also noticed that all the fields are not there

 

https://www.awesomescreenshot.com/video/27664977?key=81b451ff99a3879fea1c0e40c4d83db4

Reply to: tickets(352452)

FTP USER

Username: eventon@tallahasseenurseries.com

password: 8[*2d]*D3W%8

FTP Username: eventon@tallahasseenurseries.com
FTP server: ftp.tallahasseenurseries.com
FTP & explicit FTPS port:  21

Reply to: tickets(350419)

And now there is another issue with the calendar. When I arrow to the next month or choose “jump month” and select another month, a notification “NO EVENTS” is coming up even though there are events for that month.

Here is the calendar link: https://regenttheatre.com/event-directory/

I did change the time-zone as you recommended.

Reply to: tickets(347844)

Hi Artem,

 

Is it possible to request a refund on the ticket plugin until all my issues are delat with please. The organiser page is still not correct and then theres the issue with actionplus, many thanks

Reply to: tickets(353838)

And now there is another issue with the calendar. When I arrow to the next month or choose “jump month” and select another month, a notification “NO EVENTS” is coming up even though there are events for that month.

Here is the calendar link: https://regenttheatre.com/event-directory/

I did change the time-zone as you recommended.