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Good morning,
I have just checked the settings.
I have registered with the account of Katrin Oechsler. She has access rights as an editor. If I now want to enter the location for the event under events, I see that she has no authorizations. Can you please check this again. Something is not right.
I am now installing version 4.9.9 and hope that it might then work.

Thank you. I suppose it’s not possible to do 2 columns? We can close this ticket

 

Like this,

MAKE & SAVE TITLE

Run Flow Feast at Ulu Cliffhouse Sunday 1 June 2025

SLUG

https://thebeatbali.com/events/run-flow-feast-at-ulu-cliffhouse-sunday-1-june-2025/

DELETE PART OF TITLE & SAVE

Run Flow Feast

SLUG SAME

https://thebeatbali.com/events/run-flow-feast-at-ulu-cliffhouse-sunday-1-june-2025/

That’s it. Sometimes (but not every time) the reset-able things reset. ie. hide end of event, featured event, random time, but same date as when saved – not the date it should be.

Hello Ashan. We can even disable the litespeed cache no worries on that. You can try disabling it and you can please test it again.

Hello,

Please try this shortcode:

[add_eventon_list number_of_months=”12″ etc_override=”yes” hide_empty_months=”yes”  event_type=”EVENT_TYPE_ID”]

Guides I used:

https://docs.myeventon.com/documentations/confused-event-type-categories/

https://docs.myeventon.com/documentations/how-to-use-event-types-to-do-more/

https://docs.myeventon.com/documentations/override-event-colors-event-type-colors/

Could you open events to see that there is no map, then follow this guide and send us a screenshot of Console:

https://docs.myeventon.com/documentations/debug-javascript-interactive-issues/

Hello,

Please update RSVP and QR Code add-on as well.

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

If the issue continues, please try removing your custom email template and see if it helps:

https://campus.remax-premium.com.ar/wp-admin/theme-editor.php

Could you send us another login info, so we can re-create the issue on your website?

Still no issues, I am afraid.

I created another admin user with admin role and can see and manage locations without issues:

This ticket is private now.

We are sorry for the delay. Ashan is going to check this ASAP.