Archives: Replies

#62300

<a href="https://www.myeventon.com/my-account/view-subscription/62300/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=

&source=gmail&ust=1785421189890000&usg=aovvaw0qz 4evpo0jdlruelgzcgh

” style=”color: rgb(140, 140, 140); font-family: "Helvetica Neue", Helvetica, Roboto, Arial, sans-serif; font-size: 14px; background-color: rgb(245, 245, 245); text-decoration: underline;”>#62300

Order ID: #185516 

An please check the follwing pictures (Ticket PDF)

1. Ticket Layout PDF: Name is overflowing.

2. Mobile Ticket: Displays the total price, not the individual ticket prices.

3. Ticket Preview: No price or price tier displayed.

4. If possible: Please hide the calendar link and other links in the PDF (use standard formatting); including them causes emails with the attached PDF to end up in spam folders. Thank you.

Hi, heres the Link to debug.log: https://www.dropbox.com/scl/fo/z601z40ocwhpt08wonzx7/AJOzDgkbhdippW3hDQ0xQXA?rlkey=0zb20w4nao3mu490rt4xiedsv&st=vg3rodn1&dl=0

Access info to our side see View access info. Thanx

START HERE (MOSTLY FIXED) Sorry, update again, we think we are fixed here from database side , the timezone doesn’t work because it reverted back to 5.06 , we can not proceed to 5.1.2 as there is an errorr. 

Updating Plugin EventON (1/1)

Downloading update from https://get.myeventon.com/download.php?plugin=eventon&key=205e062869f29634e4dfc8ae4f879229&code=1784271600&license_key=84c3aa3d-1c98-40f4-bf1a-9b1e19447284&expires=1784790000…

An error occurred while updating EventON: Download failed. A valid URL was not provided.

Ashan,

The customer cannot upload images using Action User Event Submission Form:

Reply to: 410173

The error:

But it works completely fine with the default theme.

Can we fix this from our side?

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.

To update eventon to latest version: (If auto update works, please try that from with your website plugins page)

1. If you purchased eventON from codecanyon > Go to EventON Full page and verify your purchase to get a free copy of eventON latest version and move your purchase over to myeventon.com.
2. If you already purchased eventON from myeventon.com go to My Account > Downloads and get the latest version copy.

Once you have the latest version zip file. Then you can go to your website > make sure ”Delete eventon settings & data when EventON is uninstalled” is De-slected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Follow us on X to get real-time announcements on updates!

Hello,

I cannot access wp-admin because of

Could you check?

Maybe this is related to the original issue and ICS Import cannot automatically import events because the server cannot be accessed.