Archives: Replies

Hi, could you please assist with making us an account or providing the files so we can update the addons to your plugin?

We’re right now grinding to a hault where none of the users can book tickets to freadals gårds shows that are in the coming days – so this is quite an urgent matter.

Thanks,

Hello,

sorry. My mind was still on the filtering function and not on the search function. That the filtering function also shows all congresses and not just the next two. However, there doesn’t seem to be a solution for that problem.

I can work with the rest.

Thank you for your time and help. 🙂

best regards

Alisa Andris

Here is the FTP access Artem. The issue I’m experiencing is noted below.
Thanks, Greg

FTP access-
ftp.regenttheatre.com
Username: regenttheatre.com
Password:  7ff7918c78c2

Main issue I’m having: When I try to advance to the next month in both the regular plugin on the homepage and the Calendar page. If you go to regenttheatre.com and try to advance to June, July etc, nothing happens. It appears to be loading but it never loads the next month.

I also managed to update the elementor database too. Now I have an issue with WP Statistics after reactivating which I can’t really find a solution for – if there is really a problem!

Meanwhile, as I said in the previous message, the bali events page with the slider and calendar on it is still very slow. Check the video.

I recall someone saying it is not good having the two calendars on one page, but that is what I need. Any solution?

ps, It doesn’t appear that I can send videos so please open these two pages to check for yourself there

thebeatbali.com

thebeatbali.com/bali-events

I found out I need to fill in € 0,00 instead of € 0

That simple….

Thanks for the tips. I did the deacativate plugin one and it was more or less the same opening speed.

But I did notice one thing.

Thebeatbali.com main page has the slider only at the top of the page. That slider opens at the same time as the rest of the page. The page is still opening quite slowly tho.

I will attach a video of that here.

next message I will show you something else. How slow the two calendars open on the bali-events page.

Please also note that any changes (disabling plugins and switching the theme) that are made white Troubleshooting Mode is enabled, doesn’t affect the live site.

When I enable Troubleshooting Mode, it enables it but without disabled any of Plugins:

https://ksaevent.com/wp-admin/site-health.php?tab=troubleshoot

It shows that all Plugins are disabled, but you still can see them enabled. I know it’s strange explanation, but could you try yourself?

https://ksaevent.com/wp-admin/site-health.php?tab=troubleshoot

Can we just disable all plugins and switch the theme manually? It should take less than 1 minute.

I filled in € 0,- . Is that a price too? Or is that impossible? If so, do you have a proposal how to have cash payment too?

 

Thanks!