Archives: Replies

what was the previous version you were using when it loaded nicely? on both eventon and full cal?

Hi Kenneth,

The account associated with email aylagraney@gmail.com and license number EVEL3948c290-7db2-4ad9-8797-830c9d9c2697.

Let me know if you require more info.

Thank you,

Ayla

Hi infotainerdave

This is not a normal problem, already exist a post with this problem.

You can check here:
https://helpdesk.ashanjay.com/ticket/slow-loading-calendar-events-after-update/

And the only way to solve was, select AJAX.

Regards

Hi Artem,
I’m having an issue with the EventOn plugin and the Calandar plugin. When I try to advance to the next month in both the regular plugin and the Calendar. If you go to regenttheatre.com and try to advance to June, July etc, nothing happens. It appears to be loading but it never loads the next month. The same thing happens when you go to the calendar tab. I have the current version of the plugin loaded.
Please help with this. The site is live and it’s affecting ticket sales. You’ll find the credentials to the site below.
Thanks,
Greg

regenttheatre.com/wp-login.php
Username: Regent2023
Password: REGENTtheatre2022!!

not sure if this helps but found this on flywheel

https://getflywheel.com/wordpress-support/optimizing-wp-rocket-on-flywheel/ so they do allow rocket it seems

and Rito- thank you for your input yes try this but remember to clear your cache before testing

Hi Dave,

Thank you for your message, I am going to assign this ticket to Ashan and he will be able to take it from here. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being an eventon customer! 

Susan, I have had that issue before and in order to solve it, I had to activate the following option:

EventON -> Advanced Settings -> Select which HTTP server communication method to use for calendar -> And select AJAX option

Regards

Welcome
You can try it and find out the problem, and I will wait for you for the details that cause this problem or its solution
Thank you very much