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Replies for tickets on suppota

Reply to: tickets(352495)

I purchased the Events Map – Single Site add on yesterday on Order #188781. PLease let me know what other information you need if any to complete the transfer.

 

Thanks!

George Myers

Reply to: tickets(352940)

If I reset the plugin as you mentioned above, I understand I will loose all the events, but will I lose all the event locations and organizers I have created, too? Thank you for all the information.

Reply to: tickets(353412)

Hi Patrick,

Thank you for your message, I am going to assign this ticket to Ashan and he will be able to take it from here. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being an eventon customer! 

Reply to: tickets(352812)

Check attached image, I cannot reset password either to that e-mail on your site. So there is no account for us on your site to login and download the plugins

Reply to: tickets(352812)

As I said two replies ago, I cannot LOGIN to your site https://www.myeventon.com/my-account/ with info@freadalsgard.se.

I’ve sent you proof of purchase, can you either create me an account or pass account information so I can login and download your addons?

Reply to: tickets(351647)

Hi Artem,

Yes, but you need to send me IP address you will log in from to allow list in .htaccess filr is and one e-mail to create you account

Reply to: tickets(353227)

Thanks, I went where you said it was but do not see the toggle to open or keep it close.  Where is this located I am looking and do not see it.

Reply to: tickets(353196)

Thanks a lot for your help and your patience 😉

Just a problem:

on https://infallible-zhukovsky.213-32-91-240.plesk.page/test/ (and on the homepage of the site) the “Concert de Julien X” is totally on May 31, but it appears also on June.
Could you help me about this?

Best regards