Archives: Replies

Ashan,

The customer thought that “Supports all EventON Addon” means all add-ons are available immediately.

Can we change the phrase?

“Supports all EventON Addon” doesn’t mean that all add-ons are available. You still need to purchase them separately.

We are going to change this.

Event Lists doesn’t allow you to jump months, I am afraid. So unfortunately, you need to choose between Jumper and not showing empty months.

Please update EventON to 4.6.4. After that let us know.

I want to try https://make.wordpress.org/support/handbook/appendix/troubleshooting-using-the-health-check/#troubleshooting

Can I?

Unfortunately, I don’t see the attached image from you. Could you upload it somewhere and send us a link?

Copy the code to functions.php of the theme.

Ashan,

The same on dev2:

https://dev2.myeventon.com/test-546/

I tried tomorrow as well as today, but still showing several months.

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hello,

How can I access wp-admin?

/login page redirects me to ?page_id=2763

1. Please go to wp-admin > Events > Event Locations > make sure that all of them have Lat/Long values filled in.

2. Please take a look at

https://docs.myeventon.com/documentations/confused-event-type-categories/

https://docs.myeventon.com/documentations/how-to-use-event-types-to-do-more/

Locations already can be selected in EventON > Sorting and Filtering > Event filtering options to show on the calendar.

3. Something replaced <i> with <svg>

Could you please try the instructions mentioned in this documentation?

4. Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Could you send us the order id?