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I can not search for an order ID either (althoug it is shown in the list)

We are sorry for the delay. if you completely disable all other plugins and switch the theme, does it work faster.

Please understand that when it comes to the performance, it’s incredibly hard to figure out what’s causing the issue.

Please also check for latest version of this software from here Your issue might be related to an older version you are running and we might have resolved this already in the newer version update. If you are on latest version of our software and the issue still persist please let us know.

Hello,

You can any email you like and just send us login/pass. This whole ticket is private.

Perfect!

…we set a double timezone configuration.

Could you elaborate more on this? How did you do this?

Hello,

Could you send us a screenshot of the difference?

Please also note that because you have a third-party performance plugin you need to make sure that it’s cache is cleared.

Hello,

This whole ticket is private, so you can send the new info here.

About your question. Please take a look at

https://docs.myeventon.com/documentations/customize-eventtop-date-format/

No, that one, changes ALL lines/dots to the same color.

Hello,

I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Hello,

I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

Could you elaborate more on what are you trying to do?

Not sure what do you mean by “Not sure how to upload to Elementor”.

You can create a new page and then use Elementor’s Text Element to show a shortcode from Shortcode Generator:

https://docs.myeventon.com/documentations/shortcode-generator/