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Thanks, that’s worked

Helen

And is it possible to add another (custom) form field for the country?

Any updates on this please?

Hi Ashan,

Any update on this?

Found the problem, the website was using the Gutenberg checkout for checkout.

moved website to a public url
https://snsagency.gr/test/
https://snsagency.gr/test/wp-admin
username: admin_gusegs0t
password: 21QRhzz#yms~Ocz1

no nothing thats what is showing uppon installetion

I went through the checkout a few times – from the checkout page there are fields missing namely ticket holder name- have you edited the checkout page ?

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!