Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
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Replies for tickets on suppota
Reply to: tickets(352074)
Ashan,
The same on dev2:
https://dev2.myeventon.com/wp-admin/post.php?post=53848&action=edit
But I think it should be like this, no? Could you help?
Reply to: tickets(352074)
Hello,
I think this is correct. But I am going to assign this ticket to Ashan. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Reply to: tickets(349330)
Hi Artem,
Thanks for looking into this. We’ve decided that we’re going to close this ticket as we can deal with managing this with CSS hereonin.
Thanks for your help.
Martin
Reply to: tickets(351647)
Ashan,
Could you send the customer EventON 4.6 version?
Reply to: tickets(351647)
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!
Reply to: tickets(351103)
Please try sending this screenshot https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2024/04/24025332/Screenshot-2024-04-24-at-11.52.56.jpg to your hosting account and ask if there is something that can be done with files’ loading times.
I think that they have general guide for this.
Reply to: tickets(351761)
Please go to EventON > Google Maps API > enable Enable generate google maps from address for all newly created events, by default.
Unfortunately, in order to show the map section Generate Google Map from the address must be enabled.
Reply to: tickets(352250)
whats the password and username to view page
Reply to: tickets(337084)
There are new versions of Ticket and QR Code that are available. Please update them to fix the issue.
To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!