Reply to: tickets(351162)

Unfortunately, we unable to help with PHP customizations, since it’s against CodeCanyon Support Policy.

Reply to: tickets(351859)

Hello,

What’s your current version of Ticket add-on?

Please also note that we updated the email template, so if you customized it, please update it as well.

Reply to: tickets(351869)

Hello,

Unfortunately, there is no way of importing this. However, please also take a look at

https://wordpress.org/plugins/wp-all-import/

Reply to: tickets(351870)

Hello,

Works for me:

I was able to add this event:

https://frontporchmusic.ca/wp-admin/post.php?post=7713&action=edit

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Reply to: tickets(351103)

Unfortunately, we unable to help with server configuration.

We are working on enhancing the overall performance. At the moment it seems that you can only downgrade to the version when it worked the best.

Reply to: tickets(348021)

Hi Kenneth,

Ok, now it’s working.

What about the variable tickets to be restocked for fail/refunded/cancelled orders? Had you already a chance to have a look or updating the plugins as suggested will make that work straight away? Have you tested it properly?

Many thanks,

David