Ashan,
In Troubleshooting Mode “jefferson” is still visible:
https://visitpago-042424-cs.mystagingwebsite.com/wp-admin/site-health.php?tab=troubleshoot
Replies for tickets on suppota
Hello,
Could you update EventON to 4.6.3?
To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!
I am also going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Login page : https://danslarue.org/wp-admin/
Test page : https://danslarue.org/test-eventon/
vanessa+eventon@quantic-conseil.com
kP4Nq40LFYyDWTjkIMQt2Gkc
Hello,
Please go to EventON > Search > make sure that Enable Search on all calendars by default is disabled.
Now make sure that your shortcode doesn’t have search=”yes”.
Replace your shortcode with
[add_eventon_el number_of_months=”12″ hide_empty_months=”yes” tiles=”yes” tile_bg=”1″]
https://quickforget.com/s/993707e070c57bd32f573dce112ab0ee1a95291d97edaacc
Thank you
Hi James,
Thank you for your message, I am going to assign this ticket to Ashan and he will be able to take it from here. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being an eventon customer!
Hi Larry,
You are very much welcome, if you have any further questions or concerns please feel free to create a new ticket.
I have already made this request for several weeks…. This is very detrimental to the appearance of my diary.
It is still not showing the arrows or month title:
https://inishowen.ie/whats-on/
Strangely, the title and arrows show when I view in customiser?
https://inishowen.ie/wp-admin/customize.php?url=https%3A%2F%2Finishowen.ie%2F