Archives: Replies

Nikolay Pavlov,

Perfect! Please check the reply from Kenneth in your ticket.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at Codecanyon. By going to your account > Downloads. We are very grateful for your kind review!

Hello Carley Hollis,

Could you create a new ticket with included login info, so I can assign it to Ashan? We will look into the issue and send you a fix.

Please take a look at this test event:

https://bikerzoo.com/events/location-test-from-action-user/

This event doesn’t have Location assigned:

https://bikerzoo.com/wp-admin/post.php?post=355&action=edit

Also note that on this page you enabled “Hide existing items list“, so you can only create locations:

https://bikerzoo.com/wp-admin/admin.php?page=eventon&tab=evoau_1#evoAU1b

Nothing, I am afraid. So it’s hard to tell what was causing this.

Please wait some time and then let us know if the same issue occurs again.

Hello,

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Usually these kind of issues are all connected to memory limit:

https://docs.myeventon.com/documentations/increasing-wordpress-memory-limit/

Hello,

Could you update EventON to 4.6.3?

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

Hello Jelle Drijver,

Thank you for the info!

They are all working at the moment with the latest updates.

Your latest updates are not working with Addons such as EventOn Slider for example… in another ticket you told me to downgrade.